SHIPPING & RETURNS
Shipping Policy
Thank you for choosing Evensout. We strive to provide you with the best shopping experience, including efficient and reliable shipping services. Please read our shipping policy carefully to understand how we handle your orders:
1. Order Processing:
-
All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.
-
Orders placed after 12:00 am IST may be processed on the next business day.
2. Shipping Methods and Rates:
-
We offer several shipping options for domestic orders.
-
Shipping rates vary depending on the weight of the package and the destination.
3. Estimated Delivery Times:
-
Estimated delivery time is between 5 - 7 business days.
-
Please note that these are estimates and actual delivery times may vary due to factors such as carrier delays and unforeseen circumstances.
4. Order Tracking:
-
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
-
You can track the status of your order by entering the tracking number on our website or the carrier's website.
5. Shipping Address:
-
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses.
6. Shipping Delays:
-
While we make every effort to deliver your order on time, we cannot guarantee delivery dates due to potential shipping delays beyond our control.
7. Lost or Stolen Packages:
-
If your package is lost or stolen during transit, please contact us immediately so that we can assist you in resolving the issue with the carrier.
8. Contact Us:
-
If you have any questions or concerns about our shipping policy, please contact our customer service team for assistance.
By placing an order with Evensout Select, you agree to comply with our shipping policy outlined above. We appreciate your business and look forward to serving you!
Return & Exchange Policy
You have 15 Days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging with the original tags still attached.
To initiate a return, please contact our customer service team at [communications@evensout.in] and if we don't respond within 24 hours you are eligible to receive a 100% refund without having to return the product.
NOTE : Returns & Cancellations Are Not Accepted While A Sale Is Running.